Tracking Your ShipmentUpdated 11 days ago

Tracking will be available once your has shipped.  We send an e-mail notification with tracking information once your crate has shipped.

Tracking is typically sent close to the expected delivery date, 1-2 weeks. If the expected delivery date for the crate has passed and you have not yet received your crate or tracking, please log into your user account and check the status of your shipment via the tracking information within your user account.  

If tracking is not in your email inbox and the expected delivery date for the crate has passed please reach out to our support team by contacting [email protected] so they can assist in tracking down your crate. 

For international subscribers, your package should arrive within 12-14 business days from the day second scan on the tracking number (excluding holidays and weekends) and may only update as far as clearing customs in your country.  Please keep in mind, due to potential customs delays, it might take longer and we request that you allow until this date for your crate to arrive.