Please see below for any new shipping estimates. Our customer support team is always available to help if you have any questions or need to make any changes to your order. Thank you for your continued support and patience! <3. Wizarding World(March 2
No, we do not accept returns or exchanges of crate. All sales are final. In the rare event that you receive a damaged or defective item, please contact our customer service team within 30 days of receiving your order.
Tracking will be available once your has shipped. We send an e-mail notification with tracking information once your crate has shipped. Tracking is typically sent close to the expected delivery date, 1-2 weeks. If the expected delivery date for the
For new and existing Looters: Check out the chart below to find out when your crate will ship! If you have not received a notification from our team with a known delay and it is the end of the estimated delivery window for your crate, please check th
In the rare case an item comes damaged or is missing, please contact our customer service team and we'd be happy to resolve your request. Validity of a damaged item will be at the discretion of the support agent and we request a photo of the damaged